My OOM

Login

A username and password are required to access My OOM.

  • Do you not have access to My OOM yet? Then you can create a username and password here.
  • Forgot your password? Then you can request a new password here.
  • Forgot your username? Then you can request your username here.

Request your username here. For this you will need your policy number and your email address as known by us.

Then you can request a new password here. For this you will need your username and your policy number. Can’t remember your username either? Request your username here.

You can create a username and password here. For this you will need your policy number and your email address as known by us.

View data

Do you already have access to My OOM and want to add a new policy? Send us an email with your request. Clearly state which policy numbers you would like to add. Then we will arrange this for you.

You can see an overview of all the claims you have submitted via My OOM. For this, go to ‘My claims/claim overview’. Do you not have access to My OOM yet? Then you can create a username and password here.

Your inbox contains all the messages regarding the processing of your claim(s). We are gradually expanding this service.

You can see how much excess you have left via My OOM. You can find your excess at the bottom of the homepage and on your claims overview.

You can see if you still need to pay us any excess back via My OOM. For this, go to ‘My finances/excess’.

You can see if you still need to pay us via My OOM. For this, go to ‘My finances’ and look at ‘My invoices’ and/or ‘excess’

Changes to personal details

You can send your claims via My OOM. Do you not have access to My OOM yet? Then you can create a username and password here.

You can change your email address via My OOM. For this, go to ‘Change my profile/Details’. Do you not have access to My OOM yet? Then you can create a username and password here.

You can change your postal address via My OOM. For this, go to ‘Change my profile/Details’. Do you not have access to My OOM yet? Then you can create a username and password here.

With the OOM Living Abroad Insurance, the OOM Temporarily Abroad insurance and the OOM Studying Abroad Insurance, you have standard worldwide coverage for healthcare costs, but not in the US. By paying an extra premium via My OOM, you can (temporarily) expand your cover to the US. For this, go to ‘My insurances’. Do you not have access to My OOM yet? Then you can create a username and password here.

You can change your household contents address via My OOM. For this, go to ‘My insurances’. Do you not have access to My OOM yet? Then you can create a username and password here.

Unfortunately it is not possible to change your username.

You can terminate your account via My OOM. For this, go to ‘My profile’.