Download conditions and forms
Terms and conditions
Please note: The following conditions will change as of January 1, 2026:
- Gen. terms and conditions OOM Living Abroad Insurance (pdf)
- Spec. terms and conditions for OOM Living Abroad Insurance (pdf)
- Medical aids regulations (pdf). This only apllies if you have the Comfort or DeLuxe cover.
- Spec. terms and conditions household contents insurance (pdf)
- Spec. terms and conditions third party insurance (pdf)
- Spec. terms and conditions travel insurance (pdf)
- Spec. terms and conditions cancellation insurance (pdf)
- Spec. terms and conditions personal accident insurance (pdf)
- Spec. terms and conditions legal assistance insurance (pdf)
Declaration and damage report forms
Medical costs and accident
You can submit claims via My OOM. We no longer use the paper claims form. Please submit your claims digitally.
Legal assistance
- Claim form OOM legal assistance insurance (pdf)
- European damage form for traffic related damages (pdf)
You can also request legal assistance via e-mail directly at ARAG.
Other insurance
You can submit claims via My OOM. We no longer use the paper claims form. Please submit your claims digitally.
Product guides
- Product guide third party insurance (only dutch)
- Product guide travel insurance (only dutch)
- Product guide cancellation insurance (only dutch)
- Product guide household contents insurance (only dutch)
- Product guide personal accident insurance (only dutch)
- Product guide legal assistance insurance (only dutch)