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Reporting damage or submitting a claim

Report damage or submit a claim for healthcare costs quickly and easily with OOM. Select the insurance under which you want to report damage or submit a claim below. If you’re struggling with something, we’re here to help you.

Reporting or submitting a claim for healthcare costs

Report your hospital admissions and medical treatments in the Netherlands or abroad, including complications during your pregnancy or delivery.

Reporting SOS costs

Report costs for repatriation, transport in the case of death, or search and rescue of an insured person. We’re here to help you.

Reporting dental costs

Do you have Dental cover? Report your visit to the dentist and claim the expenses incurred easily online.

Submit a claim under your Travel insurance

Let us know if your luggage is lost, stolen or damaged. Also for repatriation in the case that your life is in danger, a family member has passed away, or there’s been serious damage to your home or business during your trip.

Submit a claim under your Cancellation insurance

If you have to cancel a booked trip and accommodation, let us know as soon as possible and include the reason for cancellation.

Submit a claim under your Household Contents insurance

Report the damage to your household contents and we’ll help you further.

Submit a claim under your Legal Assistance insurance

If you need legal assistance, contact ARAG legal assistance as soon as possible to discuss the possibilities.

Submit a claim under your Personal Accident insurance

Let us know if an insured person has become permanently disabled or has passed away as a result of an accident.

Submitting a claim under your Third-Party Liability insurance

If you’re being held liable, report this here and we’ll support you during the process.

Reporting a death

Let us know if a loved one who is insured with us has passed away.

What you can expect from us

If you report damage or submit a claim for healthcare costs, we’ll always respond as soon as possible. You’ll receive a response from us within 10 working days at the very latest, and usually much sooner.