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Insurance for volunteers abroad

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Volunteering abroad enables you to discover new cultures and to contribute to society. But something could always go wrong. With our Temporary Residence Abroad insurance, you’re insured as a volunteer against unexpected situations worldwide. This means you can enjoy your international adventure with peace of mind.

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A group of people doing voluntary work on a boat

24/7 Dutch Assistance Centre

If you have an emergency or a question about your health, our Assistance Centre is available 24/7. Our friendly and helpful staff are here to support you. Wherever you’re in the world.

Worldwide network of clinics 

If you’re staying abroad for a longer period of time, OOM Temporary Residence Abroad insurance gives you as a volunteer access to quality care via our worldwide network of clinics.

Put together your own insurance

Put together your own insurance cover to suit your plans. Wherever you’re staying, working or travelling. And you’ll also be insured if you visit the Netherlands while you’re away.

SOS insurance is included

So you’re always assured of the care you need. If you need urgent medical care and can’t be treated locally, we’ll arrange repatriation or evacuation to a neighbouring country.

Choose the insurance options that best suit your needs

Put together your Temporary Residence Abroad insurance now, or read more about all the reimbursement options. For the Healthcare insurance, you can choose from 3 types of cover, which you can extend with 8 types of supplementary insurance.

Put together your own insurance

Healthcare insurance

Reimbursement of necessary medical costs including:

General Practitioner
Medication and dressings
Specialist care
Ambulance transport and hospitalisation
Aids following an accident
Dental costs following an accident up to €225

Not covered:

Costs of pregnancy and childbirth
Preventative medicine

Reimbursement of all costs in the Light cover plus:

Second opinion
Physiotherapy, manual therapy, exercise therapy and chiropractic treatment (maximum number of treatments)
Speech therapy (maximum number of treatments)
Psychotherapy (maximum number of treatments)
Reimbursement of costs for personal medical transport
Dental costs following an accident up to €350

Not covered:

Costs of pregnancy and childbirth (unless acute medical intervention is necessary)
Preventative medicine

Reimbursement of all costs in the Regular cover, plus:

Preventative medicine
Alternative health care
Glasses and contact lenses
Artificial/medical aids
Contraception
Dental costs following an accident up to €475

Not covered:

Costs of pregnancy and childbirth (unless acute medical intervention is necessary)
Vitamins and nutritional supplements

These are a couple of important exclusions. You can find an extended overview of what is and what is not insured.

Medical costs vary significantly per country. This is why we offer a choice of 5 regions:

World
This cover means you’re insured for healthcare costs throughout the world, including the United States.
World excluding US
If you select this region, you’ll be insured for healthcare costs throughout the world, except for in the United States.
World, excluding US and Singapore
If you select this region, you’ll be insured for healthcare costs throughout the world, except for in the United States and Singapore.
World, excluding US, Singapore, China, Hong Kong, Malaysia and Indonesia
If you select this region, you’ll be insured for healthcare costs throughout the world, except for in the United States, Singapore, China, Hong Kong, Malaysia and Indonesia.
World, excluding US, Singapore, China, Hong Kong, Malaysia, Indonesia, Thailand, United Arab Emirates and Mexico
If you select this region, you’ll be insured for healthcare costs throughout the world, except for in the United States and the above-mentioned countries.

If, while you’re away, you visit a country for which you're not insured, you can temporarily expand your cover. You can change this via My OOM, or you can contact us.

Dental insurance

You can take out Dental Cover to supplement your Healthcare insurance. No own risk excess applies. You decide the insured amount (€350 / €700 / €1,050) per year.

We’ll reimburse the following up to this amount:

Six-monthly check-up
Dental treatment as a medical necessity, such as diagnostics, prevention and dental cleaning
Root canal treatment, crowns and bridges
Fillings and anaesthetics

Not covered:

Cosmetic treatments, such as teeth whitening

Travel insurance

The travel insurance applies to all insured persons on the policy and includes cover for theft, loss or damage to luggage and unexpected costs.

What's insured?

Theft, loss or damage to luggage, with a reimbursement of from €1,500 up to a maximum of €4,500, depending on your chosen level of cover. There’s an own risk excess of €125 per event.
Standard cover for digital/electronic devices up to €500; you can take out extra cover for an insured amount of €500 / €1,000 / €2,000 / € 5,000
Winter sports and particular sports: The insurance reimburses hobby and sports equipment up to €300
If the Dutch Ministry of Foreign Affairs has issued a negative travel advice to your destination, your journey will still be insured
Unforeseen costs such as repatriation (return to the Netherlands) due to: A life threatening situation, or death of a 1st or 2nd degree family member who is not travelling with you, e.g. parent, grandparent, child, grandchild, brother or sister. Serious damage to your house, household contents or business in the Netherlands
Additional costs after the loss or theft of your passport

What’s not insured?

The insurance does not reimburse medical expenses. You can insure yourself for medical expenses with the OOM Healthcare insurance
Breakdown during your journey: In case of breakdown with own transport, such as car, motorhome or caravan
Accidents: Permanent disability or death cannot be included in the OOM Travel insurance. You can take out additional Personal Accident insurance to cover this
Continuous Cancellation insurance: If you have booked a journey, but can’t go unexpectedly, this cannot be included in your Travel insurance. You can take out additional Cancellation insurance to cover this
Equipment rental for winter sports or particular sports

In some instances, a maximum amount may apply, or you’ll have an own risk excess of €125 per event. You’ll find an extended overview of what is and what is not insured.

Has something been damaged? The rate of depreciation differs per item. Please read properly how depreciation works (only in dutch).

Cancellation insurance

The cancellation insurance applies to all insured persons on the policy. There’s no own risk excess for this insurance.

What's insured?

Personal circumstances: death, an accident, serious ilness, unexpected medical treatment, complications during pregnancy that prevent you from travelling
Circumstances affecting a 1st or 2nd degree family member, e.g. parent, grandparent, child, grandchild, brother or sister. Death of a family member, a family member has been in an accident, a family member is seriously ill, unexpected medical treatment of a family member, an application for divorce submitted to court
Work: you've got a new job for a minimum of 1 year, you've become unemployed through no fault of your own
Home or company building: your home or company building is severely damaged to the extent that your presence as owner or tenant is necessary, or if the accomodation you booked is damaed and is no longer suitable to stay in
Self-organised trips: we'll provide partial reimbursement if you have booked all parts of your trip separately, or if one component fails, preventing the whole trip from going ahead

What's not insured?

If the reason for cancellation was foreseeable when applying for the insurance
Cancellation due to a disaster abroad is not insured. The calamity fund will sometimes reimburse or partially reimburse the claim
If you cancel because your travel companion with another cancellation insurance needs to cancel the trip and you don’t want to go alone

You’ll find an extended overview of what is and what is not insured in the policy terms and conditions.

Cancellation insurance must be valid before departure and be taken out within 7 days of making the booking. Make sure you take out the insurance on time. You can take out cancellation insurance under a separate policy, so that it is valid before your departure.

Third-Party Liability insurance for private individuals

The Third-Party Liability insurance reimburses damage up to €1,250,000 if you accidentally injure someone or damage another person's belongings abroad. And if you’re liable for the damage under the law. You’re not insured for damage to items that you’re renting or leasing, for example.

What's insured?

Damage you cause while helping someone out. Insured amount is never more than €12,500
Damage caused by your pets to someone else
Damage caused by your own home where you’re registered. For example, a roof tile falling on the neighbour's car
Damage to borrowed items are insured up to €4,500 with an own risk excess of €45 per event

What's not insured?

Damage you caused intentionally or a crime. This includes damage caused by you to your own belongings or those of your housemates
Damage you cause while babysitting or while staying with someone else
Damage you cause with your car. This is covered by your car insurance (third-party)
You’re not insured if you injure someone or damage someone else's belongings during sports or a game
Damage caused during paid work. Voluntary work is covered
Rented items are not insured

Household Contents insurance

The Household Contents insurance covers damage to your household contents at an address abroad due to storm, fire or burglary.

What's insured?

You decide the insured amount (€25,000 / €50,000 / €75,000 per event). The reimbursement is based on first loss. This means that, in the event of a claim, we do not look at the actual value of the insured items. You’ll be paid the full claim up to a maximum of the insured amount.
Jewellery is insured for up to a maximum of €1,000. In case of theft, a maximum of €1,000 also applies
Audio or other equipment is insured for up to a maximum of €2,500

What's not insured?

Cash, negotiable instruments and cards with an electronic monetary value
Items placed outside the home: household contents must be located in or attached to the building at the risk address stated on your policy sheet
Falls and bumps: damage to your household contents due to falls and bumps

There’s an own risk excess of €250 per event. A maximum reimbursement applies to jewellery and audio-visual appliances.

You’ll find an extended overview of what is and what is not insured in the policy terms and conditions. Check the depreciation table (only in dutch) to see if replacement price or current value applies.

Legal Assistance insurance

The Legal Assistance insurance covers the costs of legal support abroad and applies to all insured persons on the policy.

The insurance applies to claims from €175 and above. You can choose the Basic cover.

What is insured?

What's not insured?

If you’re late in reporting the dispute. This includes divorce, intent, business disputes and existing disputes
You’ll not receive legal assistance if you’re dispute involves asset management. For example shares, options, bonds, savings deposits or negotiable instruments. This includes contracts involving these matters
You’ll not receive legal assistance for events you already knew about when taking out the insurance

You’ll find an extended overview of what is and what is not insured in the policy terms and conditions.

ARAG will assess on our behalf whether the requested legal assistance falls under your insurance. If it does, ARAG will provide legal assistance and you can then ask them for permission to appoint local legal service providers. These costs will be reimbursed up to €15,000.

You may also choose a legal specialist in legal proceedings for which a lawyer/solicitor is not mandatory. If you choose a legal specialist outside of ARAG, we’ll reimburse the costs up to €6,000. You’ll not receive legal assistance for events you already knew about when taking out the insurance.

Personal Accident insurance

The Personal Accident insurance will make a single payment in the event of permanent disability or death following an accident.

The payment will be:

Permanent disability: €25,000 / €50,000/ €100,000 / €150,000 (you’ll receive a percentage of this amount, depending on the extent of the disability)
In case of death: €5,000 / €10,000 / €25,000 / €50,000
The payment will be lower in case of a motorbike accident

What's not insured?

Personal Accident insurance does not cover any medical expenses following an accident if you caused the accident due to recklessness
The accident occurred while participating in a high-risk sport or if the accident was a result of alcohol or drugs (abuse)

SOS insurance

Calculate your premium

About the insurance for volunteers abroad

Who is the insurance suitable for? 

The Temporary Residence Abroad insurance is for you if you're going abroad to do voluntary work and:

If you or one of the insured persons on the policy lives in the Netherlands or will be working abroad for a Dutch organisation.
You’re not allowed to keep your Dutch national health insurance, but you still want to be properly insured for healthcare costs.
You want to supplement your Dutch national health insurance, for example because you’re going to a country where costs for medical care are higher than in the Netherlands, or because you also want cover for planned care.
You want to be insured, as you would be in the Netherlands, if things don’t go according to plan while you’re abroad.

How does the insurance work? 

At OOM, you can easily take out insurance with a choice of 3 types of healthcare cover, including an SOS insurance and reimbursement in case of war and kindred risk.
You decide your own risk excess: €500 / €1,000 / €2,000 / €5,000. Where a higher own risk excess means a lower premium.
You can choose from 5 different regions and 8 supplementary types of insurance. So you have the insurance you need.

Medical acceptance is necessary for the Healthcare insurance. For this, we may ask you or your healthcare provider additional questions. We assess your application based on this information, which may take extra time. This is why we recommend you apply for your insurance in plenty of time, to make sure you’re ready for your new adventure well in advance.

What’s the term of the insurance?

How much does the insurance cost?

Need help with finding care, damage or submitting a claim?

Good to know

Calculate your premium Calculate your premium

Insurance for volunteers abroad

24/7 Dutch Assistance Centre

Worldwide network of clinics

Put together your own insurance

SOS insurance is included

Choose the insurance options that best suit your needs

Put together your own insurance

Healthcare insurance

Dental insurance

Travel insurance

Cancellation insurance

Third-Party Liability insurance for private individuals

Household Contents insurance

Legal Assistance insurance

Personal Accident insurance

SOS insurance

About the insurance for volunteers abroad

Who is the insurance suitable for?

How does the insurance work?

What’s the term of the insurance?

How much does the insurance cost?

Need help with finding care, damage or submitting a claim?

Good to know

Stories from other volunteers abroad

Terms and conditions for volunteers abroad

Terms and conditions

More information

Abroad

Emergency

Worldwide network of clinics 

Who is the insurance suitable for? 

How does the insurance work? 