The insurance for Pensioners abroad
It’s time to enjoy your retirement. A new country, a new culture and a relaxed lifestyle. You’re going to retire abroad and want to be well-insured. Our Living Abroad insurance means you’re insured for healthcare and non-life damage costs.
Living abroad with Dutch security
If you’re staying abroad for a longer period of time, Living Abroad insurance gives you access to quality care via our worldwide network of clinics.
Always the highest quality care
So you’re always assured of the care you need. If you need urgent medical care and can’t be treated locally, we’ll arrange repatriation or evacuation to a neighbouring country.
Choose the cover that best suits you
Put together your own cover to suit your plans. Wherever you’re living, you’ll always remain properly insured. And you’ll also be insured if you visit the Netherlands while you’re away.
24/7 Dutch Assistance Centre
If you have an emergency or a question about your health, our Assistance Centre is available 24/7. Our friendly and helpful staff are here to support you. Wherever you’re in the world.
Choose the insurance options that best suit your needs
Everyone has different needs. That’s why you can put together your own Living Abroad insurance. For the Healthcare insurance, you can choose from 3 types of cover, which you can extend with 8 types of supplementary insurance.
The health insurance covers medical costs during your stay abroad, as well as during temporary stays in the Netherlands. You choose your level of cover and your excess.
Reimbursement of necessary medical costs including:
- Second opinion
- General Practitioner, medication and dressings
- Specialist care, ambulance transport and hospitalisation
- Aids following an accident
- Physiotherapy, manual therapy, exercisetherapy and chiropractic treatment (maximum number of treatments)
- Speech therapy (maximum number of treatments)
- Psychotherapy (maximum number of treatments)
- Reimbursement of costs for personal medical transport
- Dental costs following an accident of up to €350
Not covered
- Dental prosthesis, examinations and medical certificates
- Vitamins and nutritional supplements
Reimbursement of all costs in the Regular cover, plus:
- Preventative medicine
- Alternative health care
- Glasses and contact lenses
- Orthodontics (up to age 21)
- Artificial/medical aids
- Contraception
- Pregnancy, childbirth and maternity care (after 12 months)
- Fertility treatment (after 12 months)
- Dental costs following an accident of up to €475
Not covered:
- Dental prosthesis, examinations and medical certificates
- Vitamins and nutritional supplements
Reimbursement of all costs in the Comfort cover, plus:
- Unlimited physiotherapy, manual therapy, exercise therapy and chiropractic treatment
- Unlimited speech therapy
- Orthodontics (age 21 and above)
- Pregnancy, childbirth and maternity care (after 12 months)
- 1 body scan or complete preventive examination per 5 years
- Dental costs following an accident up to €600
Not covered:
- Dental prosthesis, examinations and medical certificates
- Vitamins and nutritional supplements
You’ll find details of what is and what is not insured in the overview and policy and terms.
For health insurance, you can choose an excess of €500 / €1,000 / €2,000 / €5,000. The higher your excess, the lower your premium.
Select the region that corresponds to your adventure. Medical costs vary significantly per country. This is why we offer a choice of 5 regions:
- World: This cover means you’re insured for healthcare costs throughout the world, including the United States
- World, excluding US: If you select this region, you’ll be insured for healthcare costs throughout the world, except for in the United States
- World, excluding US and Singapore: If you select this region, you’ll be insured for healthcare costs throughout the world, except for in the United States and Singapore
- World, excluding US, Singapore, China, Hong Kong, Malaysia and Indonesia: If you select this region, you’ll be insured for healthcare costs throughout the world, except for in the United States, Singapore, China, Hong Kong, Malaysia and Indonesia
- World, excluding US, Singapore, China, Hong Kong, Malaysia, Indonesia, Thailand, United Arab Emirates and Mexico: If you select this region, you’ll be insured for healthcare costs throughout the world, except for in the United States and the above-mentioned countries
If, while you’re away, you visit a country for which you're not insured, you can temporarily expand your cover. You can change this via My OOM, or you can contact us.
You can take out Dental Cover to supplement your Healthcare insurance. No own risk excess applies. You decide the insured amount (€350 / €700 / €1,050) per year.
We’ll reimburse the following up to this amount:
- Six-monthly check-up
- Dental treatment as a medical necessity, such as diagnostics, prevention and dental cleaning
- Root canal treatment, crowns and bridges
- Fillings and anaesthetics
Not covered:
- Cosmetic treatments, such as teeth whitening
Dental cover does not have an own risk excess.
The Travel insurance applies to all insured persons on the policy and includes cover for theft, loss or damage to luggage and unexpected costs.
What’s insured?
- Theft, loss or damage to luggage, with a reimbursement of from €1,500 up to a maximum of €4,500, depending on your chosen level of cover. There’s an own risk excess of €125 per event. Please use the depreciation table
- Standard cover for digital/electronic devices up to €500; you can take out extra cover for an insured amount of €500 / €1,000 / €2,000 / €5,000
- Winter sports and particular sports: The insurance reimburses hobby and sports equipment up to €300
- If the Dutch Ministry of Foreign Affairs has issued a negative travel advice to your destination, your journey will still be insured
- Unforeseen costs such as repatriation (return to the Netherlands) due to: A life threatening situation, or death of a 1st or 2nd degree family member who is not travelling with you, e.g. parent, grandparent, child, grandchild, brother or sister. Or serious damage to your house, household contents or business in the Netherlands
- Additional costs after the loss or theft of your passport
What’s not insured?
- The insurance does not reimburse medical expenses. You can insure yourself for medical expenses with the OOM Healthcare insurance
- Transport breakdown during your journey in case of breakdown with own transport, such as car, motorhome or caravan
- Accidents: Permanent disability or death cannot be included in the OOM Travel insurance. You can take out additional Personal Accident insurance to cover this
- Continuous Cancellation insurance: If you have booked a journey, but can’t go unexpectedly, this cannot be included in your Travel insurance. You can take out additional cancellation insurance to cover this
- Equipment rental for winter sports or particular sports
In some instances, a maximum amount may apply, or you’ll have an own risk excess.
If you have suffered damage, please read carefully how depreciation (only in dutch) works in advance. You’ll find an extended overview of what is and what is not insured in the policy terms and conditions.
The Cancellation insurance applies to all insured persons on the policy. There’s no own risk excess for this insurance.
What's insured?
- Personal circumstances: death, an accident, serious ilness, unexpected medical treatment, complications during pregnancy that prevent you from travelling
- Circumstances affecting a 1st or 2nd degree family member, e.g. parent, grandparent, child, grandchild, brother or sister, death of a family member, a family member has been in an accident, a family member is seriously ill, unexpected medical treatment of a family member, an application for divorce submitted to court
- Work: you've got a new job for a minimum of 1 year, you've become unemployed through no fault of your own
- Home or company building: your home or company building is severely damaged to the extent that your presence as owner or tenant is necessary, if the accomodation you booked is damaged and is no longer suitable to stay in
- Self-organised trips: we'll provide partial reimbursement if you have booked all parts of your trip separately, one component fails, preventing the whole trip from going ahead
What's not insured?
- If the reason for cancellation was foreseeable when applying for the insurance
- Cancellation due to a disaster abroad is not insured. The calamity fund will sometimes reimburse or partially reimburse the claim
- If you cancel because your travel companion with another cancellation insurance needs to cancel the trip and you don’t want to go alone
You’ll find an extended overview of what is and what is not insured in the policy terms and conditions.
Cancellation insurance must be valid before departure and be taken out within 7 days of making the booking. Make sure you take out the insurance on time. You can take out cancellation insurance under a separate policy, so that it is valid before your departure.
The Third-Party Liability insurance reimburses damage up to €1,250,000 if you accidentally injure someone or damage another person's belongings abroad. And if you’re liable for the damage under the law.
You’re not insured for damage to items that you’re renting or leasing, for example.
What’s insured?
- Damage you cause while helping someone out. Insured amount is never more than €12,500
- Damage caused by your pets to someone else
- Damage caused by your own home where you’re registered. For example, a roof tile falling on the neighbour's car
- Damage to borrowed items are insured up to €4,500 with an own risk excess of €45 per event
What’s not insured?
- Damage you caused intentionally or a crime. This includes damage caused by you to your own belongings or those of your housemates
- Damage you cause while babysitting or while staying with someone else
- Damage you cause with your car. This is covered by your car insurance (third-party)
- You’re not insured if you injure someone or damage someone else's belongings during sports or a game
- Damage caused during paid work. Voluntary work is covered
- Rented items are not insured
The Household Contents insurance covers damage to your household contents at an address abroad due to storm, fire or burglary.
What’s insured?
- You decide the insured amount (€25,000 / €50,000 / €75,000 per event). The reimbursement is based on first loss. This means that, in the event of a claim, we do not look at the actual value of the insured items. You’ll be paid the full claim up to a maximum of the insured amount
- Jewellery is insured for up to a maximum of €1,000 In case of theft, a maximum of €1,000 also applies
- Audio or other equipment is insured for up to a maximum of €2,500
Not covered:
- Cash, negotiable instruments and cards with an electronic monetary value
- Items placed outside the home: Household contents must be located in or attached to the building at the risk address stated on your policy sheet
- Falls and bumps: Damage to your household contents due to falls and bumps
There’s an own risk excess of €250 per event. A maximum reimbursement applies to jewellery and audio-visual appliances.
You’ll find an extended overview of what is and what is not insured in the policy terms and conditions.
The Legal Assistance insurance covers the costs of legal support abroad and applies to all insured persons on the policy.
The insurance applies to claims from €175 and above. You can choose between Basic cover (for all destinations) or Top cover (for destinations in the EU, the US and the UK). The Top cover provides reimbursement for all the legal assistance from the Basic cover, plus additional cover.
What is covered?
- Assistance for redress
- Criminal law assistance
- Contract assistance
- Social insurance provision
- Pension
- Flight Claim Service
Not covered:
- If you’re late in reporting the dispute. This includes divorce, intent, business disputes and existing disputes
- You’ll not receive legal assistance if you’re dispute involves asset management. For example shares, options, bonds, savings deposits or negotiable instruments. This includes contracts involving these matters
- You’ll not receive legal assistance for events you already knew about when taking out the insurance
What is covered:
- Assistance for redress
- Criminal law assistance
- Contract assistance
- Social insurance provision
- Pension
- Flight Claim Service
- Labour
- Assistance under the law persons and family law
- Legal assistance for real estate
Not covered
- If you’re late in reporting the dispute. This includes divorce, intent, business disputes and existing disputes
- You’ll not receive legal assistance if you’re dispute involves asset management. For example shares, options, bonds, savings deposits or negotiable instruments. This includes contracts involving these matters
- You’ll not receive legal assistance for events you already knew about when taking out the insurance
You can include legal assistance regarding your house in the Netherlands on the basis of property ownership or property ownership and rental.
You’ll find an extended overview of what is and what is not insured in the policy terms and conditions.
ARAG will assess on our behalf whether the requested legal assistance falls under your insurance. If it does, ARAG will provide legal assistance and you can then ask them for permission to appoint local legal service providers. These costs will be reimbursed up to €15,000.
You may also choose a legal specialist in legal proceedings for which a lawyer/solicitor is not mandatory. If you choose a legal specialist outside of ARAG, we’ll reimburse the costs up to €6,000. You’ll not receive legal assistance for events you already knew about when taking out the insurance.
The Personal Accident insurance will make a single payment in the event of permanent disability or death following an accident.
The payment will be:
- €25,000 / €50,000 / €100,000/ €150,000 for permanent disability (you’ll receive a percentage of this amount, depending on the extent of the disability)
- €5,000 / €10,000 / €25,000 / €50,000 in case of death
- The payment will be lower in case of a motorbike accident
Not covered:
- Personal Accident insurance does not cover any medical expenses following an accident
- The accident occurred while participating in a high-risk sport or if the accident was a result of alcohol or drugs (abuse)
- If you caused the accident due to recklessness
You’ll find an extended overview of what is and what is not insured in the policy terms and conditions.
The SOS insurance reimburses:
- The costs of repatriation (return to the Netherlands), or evacuation, if treatment is not possible locally and cannot be postponed
- SOS Insurance also covers costs due to war and kindred risks
This insurance has no own risk excess.
If you have taken out OOM Living Abroad Health insurance, SOS insurance is included, so you do not have to take this out separately.
About the insurance for pensioners
You can only truly start to enjoy without any worries once you know you’re properly insured against unexpected risks. Here you’ll find everything you need to know about the Living Abroad insurance for your retirement abroad.
The Living Abroad insurance is for you if you’re moving abroad and want to enjoy your retirement:
- If you or one of the insured persons on the policy lives in the Netherlands.
- You’re not allowed to keep your Dutch national health insurance, but you still want to be properly insured for healthcare costs.
- You want to supplement your Dutch national health insurance, for example because you’re going to a country where costs for medical care are higher than in the Netherlands, or because you also want cover for planned care.
- You want to be insured, as you would be in the Netherlands, if things don’t go according to plan while you’re abroad.
- At OOM, you can easily take out insurance with a choice of 3 healthcare covers, including an SOS insurance and reimbursement in case of war and kindred risk.
- You decide your own risk excess: €500 / €1,000 / €2,000 / €5,000. Where a higher own risk excess means a lower premium.
- You can choose from 5 different regions and 8 supplementary types of insurance. Ensuring the insurance best suits your situation.
Medical acceptance is necessary for the healthcare insurance. For this, we may ask you or your healthcare provider additional questions. We assess your application based on this information, which may take extra time. This is why we recommend you apply for your insurance in plenty of time, to make sure you’re ready for your new adventure well in advance.
The duration of your insurance is one year. After the end of this period, the insurance is automatically renewed for one year each time. What happens if you don’t need the insurance anymore? You can cancel the insurance daily via your personal account or by sending us an email. The insurance terminates on the date we receive your notification. If you’ve already paid the premium in advance, we’ll refund any overpaid amount.
The premium depends on the cover you’ve chosen (Regular, Comfort or DeLuxe) and which own risk excess you opted for.
Calculate the premium directly and see how much the insurance will cost you. The premium you see is always the actual amount you need to pay, including insurance tax.
If you need medical care, something has been damaged or want to submit a claim, you can find a find step by step guide on our report a claim page. We'll let you know what will be reimbursed as soon as possible, so you know exactly where you're up to.
OOM abides by applicable sanctions legislation. This means that insurers may not provide cover or reimburse claims if to do so would violate the Sanctions Act or sanctions regulations. If you want to know if this applies to your situation, feel free to contact us. We’ll be happy to help you in any way we can.
Stories from other pensioners abroad
Terms and conditions for pensioners
Terms and conditions
- General Terms and Conditions - OOM Living Abroad insurance (pdf)
- Special Terms and Conditions - Health, Dental and Medical Evacuation & Repatriation Insurance (pdf)
- Medical aids regulations for Comfort or DeLuxe coverage (pdf)
- Special Terms and Conditions - Household Contents Insurance (pdf)
- Special Terms and Conditions - Liability Insurance for Individuals (pdf)
- Special Terms and Conditions - Travel Insurance (pdf)
- Depreciation table - Travel and Contents Insurance (pdf)
- Special Terms and Conditions - Cancellation insurance (pdf)
- Special Terms and Conditions - Personal Accident Insurance (pdf)
- Special Terms and Conditions - Legal Assistance Insurance (pdf)