Repatriation

The OOM Schengen Visitor Insurance is a medical insurance if you are staying in the Netherlands temporarily. The insurance reimburses unexpected medical expenses.

Your insurance is valid in Europe, the Azores, Canary Islands, Madeira, Algeria, Israel, Lebanon, Morocco, Palestine, Syria, Tunisia and Turkey. If you stay temporarily (not longer than 30 days) in one of these areas or countries, you will get a reimbursement for repatriation costs (return to your country of origin) or evacuation to the Netherlands if:

  • medical treatment in the country where you are staying is impossible
  • the treatment cannot be postponed
  • you have received prior permission from our medical advisor

The insurance does not apply in your country of origin.

You will receive reimbursement (up to a maximum of €30,000) for:

  • medical transport
  • ambulance aeroplane if this saves your life or prevents and/or decreases invalidity
  • supervision, if this is medically necessary

If you incur costs for repatriation for an existing ailment or complaint you already had on taking out insurance, we will not reimburse these costs. This also applies if you did not know you had the ailment or complaint at the time you took out the insurance.

An excess applies to OOM Schengen Visitor Insurance. If you incur costs which are covered by the insurance, you pay the first part of these costs yourself. Per period insured your excess is:

  • €75 if you are younger than 70 years
  • €150 if you are aged between 70 and 79 years
  • €300 if you are aged 80 and above

You are 72 years old and go to Morocco within the duration of your insurance. You are involved in a car accident while you are there. You have to be operated on immediately, but this is not possible locally. You receive permission from our medical advisor to be transported by ambulance and aeroplane to the Netherlands to be operated on here. The costs are €2,250. You have an excess of €150. You receive a reimbursement of €2,100.

You can claim your medical expenses quickly and easily via My OOM.