Illness, damage and claims

OOM Schengen Visitor Insurance

If you need to go to hospital, want to submit a claim or are held liable, we want to help you quickly. Here you can read about what you should do if you have OOM Schengen Visitor Insurance and what you can expect from us.

Reporting healthcare costs

What you should do in the case of hospitalisation or other medical treatment
Read more about Reporting healthcare costs

Reporting SOS costs

What you should do:

  • in case of repatriation on medical grounds (return to the Netherlands or country of origin)
  • if a deceased insured person needs transporting
  • if the insured person needs searching for, rescuing or recovering

Read more about Reporting SOS costs

Reporting damages: third party insurance

What you should do if you are held liable
Read more about Reporting damages: third party insurance

What you can expect

What you can expect from us if you report damage or claim healthcare costs
Read more about What you can expect