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We will process personal information in accordance with:
the Personal Data Protection Act
the Code of Conduct for the Processing of Personal Data by Financial Institutions
the Code of Conduct for the Processing of Personal Data by Health Insurers
The complete text of the “Code of Conduct for the Processing of Personal Data by Financial Institutions” is available on the website of the Dutch Association of Insurers (Verbond van Verzekeraars). Alternatively, you can request a copy from the Dutch Association of Insurers (P.O. Box 93450, 2509 AL The Hague, The Netherlands, tel. +31 (0)70 333 85 00).
The complete text of the “Code of Conduct for the Processing of Personal Data by Health Insurers” is available on the website of the Dutch Association of Health Insurance Companies (Zorgverzekeraars Nederland). Alternatively, you can request a copy from the Dutch Association of Health Insurance Companies (P.O. Box 520, 3700 AM Zeist, The Netherlands, tel. +31(0)30 698 89 11).
We have registered our processing of personal information with the Dutch Data Protection Authority.
If you would like more information about the use of information (including personal information), please refer to Chapter 2 “Use of personal information” in the “Know your rights” brochure
Use of personal information
When you make an application for insurance or change your insurance, we request personal information and other information. We use this information:
to enter into and perform insurance agreements;
for marketing purposes;
for statistical analysis;
to safeguard the security and integrity of the financial sector, our organisation, our employees and our clients;
to satisfy our legal obligations.
As part of a responsible policy for acceptance, claim processing, risk control and fraud control, we may consult and register information. We consult and register this information in the Central Information System (CIS) maintained by insurance companies operating in the Netherlands. We can also enter information in CIS concerning witnesses, the other side in any claim or any other parties involved. Insurers participating in the CIS Foundation can also exchange information with one another.
Processing special personal information
Sometimes, the nature of the services we provide means that we require special information from you. For example, medical information when applying for health insurance. If we require information from a doctor as well, we will always ask your permission in advance. In such cases, we are required to tell you why we need this information and what information is required. For more information on the use of medical information, please refer to Chapter 2.3 of the “Know your rights” brochure.
Another example of special information is information relating to a criminal record. For some agreements we are entitled to ask about any criminal record a customer may have. We only ask for criminal records relating to the 8 years preceding the application for an insurance policy. For more information about the use of criminal records, please refer to Chapter 2.4 of the “Know your right" brochure.
The use of this website
We have taken appropriate measures to ensure the safety of your visit to and use of our website and to protect you against misuse. All persons who have access to information are obliged to keep it confidential.
At present OOM Insurance is building technique into the website for whether or not to accept cookies. You can then make a choice. Parts of the text below therefore apply only if this technique is built in.
What are cookies?
A cookie is a small text file that is placed on your computer when you visit a website. This text file is used to store data. The website can recognise this data if you visit again at a later stage. Some cookies are necessary for the use of the website and others make it easier to use the website from your computer.
What cookies can you expect on the OOM Insurance website?
- Functional (essential) cookies: in order to use a number of applications on this website, such as the online premium calculator and the application for insurance.
These essential cookies are not covered by the statutory permission statement.
The following cookies are covered by the statutory permission statement:
- Cookies for website analysis: to analyse the use of the website.
- Tracking cookies (indirect cookies): to build up a profile of you based on your internet surfing history, allowing advertisements tailored to your interests (or what appear to be your interests) to be shown. This profile is compiled using information about your visits to other websites. The information contained in the profile is not used for other purposes. Using the advertising technology described above, data on your use of our website is stored on the servers of DoubleClick. However this information is not directly personally identifiable.
- Cookies for commercial use: to gain insight into the effectiveness of internet advertisements we place on our website and third party websites. We use DoubleClick’s advertising technology (Google Ads and Google Analytics).
Go directly to DoubleClick: Google’s privacy page for further information. This page also provides further information on how you can turn off cookies.
What happens if you turn off cookies?
If you refuse and/or delete cookies:
You will continue to see advertisements, but these advertisements will not be tailored to your use.
When you give / refuse consent a cookie will be written on your computer. If you do not permit this, the banner with cookie information will continue to appear.
If you refuse consent you can continue to use our website without any restriction.
Deleting and refusing cookies.
You can prevent your internet surfing history from being recorded by the cookies:
If you want to check whether all the information we have about you is correct, you can ask to see this information. We will send you an overview of your information within four weeks. For more information about your rights, please see Chapter 2 of the “Know your rights” brochure.
The text of this privacy statement may change from time to time due to new developments. We therefore recommend that you view this text regularly when you visit our website.